Business calls that stay calm when the phones get busy
PBX Panda brings your office phone system, contact center dialers and wholesale voice routes onto one account, with local numbers in the countries where your customers are.
- No minimum seats
- Billed in USD
- Real humans on support
+1USA & Canada+44United Kingdom+91India+971UAE+61Australia+65Singapore+49Germany+33France+27South Africa- …and plenty more
Everything around a business phone call, under one roof
Use one product or all of them. Numbers, routing, messaging and reporting are shared across the account, so nothing needs gluing together.
Core platform
The three things most teams come to us for: an office phone system, a contact center with dialers, and voice routes at wholesale rates.
Numbers & routing
Local, mobile and toll-free numbers in the countries you sell to, plus the menus and rules that decide who picks up.
Messaging
Send texts and WhatsApp messages from the same login you use for calls, so customer history stays in one place.
Call trackingEarly access
Find out which campaign, keyword or listing made the phone ring. In early access now, open to a small group of customers.
From sign-up to first call, usually in an afternoon
Choose your numbers
Local, mobile or toll-free in the countries you work in, or move the ones you already have.
Invite the team
Everyone gets a login. They can call from a browser, the mobile app or a desk phone.
Draw your call flow
Menus, queues, opening hours and dialer campaigns, set up in a visual editor.
Pick up the phone
Calls start flowing with recordings, live stats and reports from the first minute.
An office phone system that lives in the browser
Extensions, ring groups, menus, queues and recording for one office or offices in a dozen countries. Nothing to rack, patch or reboot.
- Desktop, mobile and SIP desk phones
- Live presence board and wallboards
- Local numbers in many countries
Dialers that fill the gaps between calls
Predictive, power and preview dialing keep outbound agents busy, while inbound calls are matched to the right skill and language.
- Answering-machine detection
- Abandon-rate caps and DNC lists
- Live campaign and agent stats
| Campaign | Dialled | Talks | Progress |
|---|---|---|---|
| Renewals · US | 5,240 | 1,612 | |
| Win-back · UK | 1,880 | 530 | |
| Leads · AU | 930 | 301 |
Termination routes with the numbers on show
CLI and CC routes worldwide for carriers, call centers and resellers. Quality stats, CDRs and balance update while traffic flows.
- A–Z and targeted rate decks
- Prepaid and postpaid accounts
- ASR, ACD and PDD per route
| Destination | Type | Rate/min | ASR | ACD |
|---|---|---|---|---|
| USA · fixed & mobile | CLI | $0.0052 | 61% | 4.2 |
| UK · mobile | CLI | $0.0118 | 56% | 3.4 |
| India · mobile | CLI | $0.0089 | 58% | 3.9 |
| Saudi Arabia · mobile | CC | $0.0710 | 45% | 2.8 |
| Mexico · mobile | CLI | $0.0102 | 52% | 3.1 |
One supplier where most teams juggle three
A typical setup is a phone system from one company, dialer software from another and minutes from a third. Three contracts, three support desks, three bills. We think that's two too many.
| What you need | PBX Panda | Typical phone system | Typical dialer tool |
|---|---|---|---|
| Cloud PBX with apps and desk phones | ✓ | ✓ | — |
| Predictive, power and preview dialers | ✓ | Extra cost | ✓ |
| Wholesale voice termination | ✓ | — | — |
| Local and toll-free numbers worldwide | ✓ | Limited | Limited |
| IVR, queues and skills routing | ✓ | ✓ | ✓ |
| SMS and WhatsApp Business API | ✓ | Extra cost | Extra cost |
| No minimum seat count | ✓ | — | — |
| One invoice for all of it | ✓ | — | — |
Made for teams whose day runs on the phone
Different industries, same basic need: answer quickly, call back on time and know what happened. Here's where we see PBX Panda used most.
Call centers & BPOs
Dialers, queues and low-cost minutes in one place.Carriers & resellers
A–Z termination, DIDs and live billing.Financial services
Sales dialing, collections and recorded calls.Real estate
Fast lead follow-up and viewing bookings.E-commerce
Order support, confirmations and updates.Healthcare
Appointment lines and reminders.Education
Admissions calls and counsellor routing.Travel & hospitality
Booking lines for customers abroad.Per-user pricing you can explain to finance
Cloud PBX from $12 per user and Contact Center from $29 per agent, each month. No seat minimums, no setup fee on standard numbers, and wholesale voice priced by destination.
Every plan comes with
- No minimum number of users
- Call recording at no extra charge
- Menus, queues and call forwarding
- Live dashboards and call history
- Help from a named person, not a ticket bot
Frequently asked questions
What does PBX Panda actually do?
We run business phone systems in the cloud. That covers office phones (Cloud PBX), contact centers with dialers, wholesale voice routes for carriers, local and toll-free numbers worldwide, and SMS and WhatsApp messaging, all managed from one account.
Why a panda?
Pandas are famously unhurried. We think business calls should feel that way too: calm for your callers, calm for your team, and no frantic scrambling when the phones get busy. Also, the name is easy to remember.
Which countries can you serve?
We have customers and numbers across North America, Europe, the Middle East, Asia-Pacific and Africa. Number availability varies by country, so tell us where you need coverage and we will confirm.
Who is PBX Panda a good fit for?
Small and mid-sized businesses that want a proper phone system, contact centers and BPOs that need dialers and low-cost minutes, and carriers or resellers buying wholesale voice.
Is call tracking ready?
Call tracking, attribution, reporting and pay per call are in early access. Existing products such as Cloud PBX, Contact Center and Wholesale VoIP are fully available today.
How do I get in touch?
Use the callback form on any page or email sales@pbxpanda.com. A real person replies, usually within one business day.
Talk to a real person about your calls
Tell us roughly what you need. We'll suggest numbers, routing and a plan, set up a trial account, and give you straight answers without a hard sell.
Thanks, that's with us.
Someone from the team will be in touch within one business day.