Call reports you'll actually open on a Monday morning
Volumes, answer rates, missed calls, wait times and where callers came from, on dashboards built for managers rather than engineers. Schedule them to land in your inbox, or share a live link with anyone who needs it.
- Ready-made dashboards
- Scheduled email reports
- Agent and source breakdowns
Answers, not raw data
Spot problems early
See missed-call spikes and long waits before customers start complaining.
Coach with facts
Compare talk time, answer rates and outcomes per agent and per team.
Share without exporting
Send a live, read-only dashboard link to anyone who needs it.
Your first report in minutes
Pick a template
Missed calls, agent performance, campaign results, peak hours and more.
Filter what matters
By number, team, agent, date range or call source.
Schedule delivery
Daily, weekly or monthly, straight to any inbox.
What's included in Call Reporting
Live dashboards
Volumes and waits updated through the day.
Missed call reports
Who called, when, and whether anyone called back.
Agent scorecards
Answer rate, talk time and outcomes.
Source breakdowns
Calls by campaign, channel and number.
Hourly heatmaps
Plan staffing around your busiest hours.
Custom filters
Slice by number, team, tag or region.
Scheduled emails
Reports delivered automatically.
CSV & API export
Take the data into any BI tool.
Shareable links
Read-only dashboards for stakeholders.
Who reads these reports
Operations managers
Staffing, service levels and missed calls at a glance.
Sales leaders
Activity and conversion by rep and by campaign.
Business owners
A weekly snapshot of how the phones are really doing.
Questions about Call Reporting
How is this different from the call history in Cloud PBX?
Cloud PBX and Contact Center include call logs and live stats. Call Reporting adds management dashboards, marketing source data, trend views and scheduled reports on top.
Can I build my own reports?
Yes. Start from a template, then filter, group and save your own views.
Can reports go to people without a login?
Yes, through scheduled emails or read-only shared links.
How far back does reporting go?
Call data is kept for the life of your account, so you can compare this month with any earlier period.
Get clearer call reports
Tell us roughly what you need. We'll suggest numbers, routing and a plan, set up a trial account, and give you straight answers without a hard sell.
Thanks, that's with us.
Someone from the team will be in touch within one business day.