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Toll-Free Numbers

Toll-free lines your customers can call without thinking twice

An 800 number in the US or an 0800 number in the UK says you are an established business that wants the call. We supply the number, the routing and the reporting, and you decide who answers.

  • US, Canada, UK and more
  • Vanity numbers where available
  • Route by time or caller region
Why it matters

What a toll-free line does for you

Looks established

A free-to-call number on your website and packaging tells people you are around for the long run.

Removes a reason not to call

Customers on mobile plans and abroad can reach you without worrying about the cost.

Easy to track

Use a different toll-free number per channel and see which one brings in calls.

How it works

Getting a toll-free number

Pick the country and prefix

Choose 800, 888, 877 and friends, or a local equivalent abroad.

Choose a pattern

Take what is in stock or ask us to look for a vanity number.

Set the routing

Send calls to a team, a menu, or different places by time of day.

Features

What's included in Toll-Free Numbers

US & Canada toll-free

800, 833, 844, 855, 866, 877 and 888 ranges.

International freephone

UK 0800 and similar numbers elsewhere.

Vanity numbers

Words and easy patterns, subject to stock.

Time-of-day routing

Office hours, after hours and holidays.

Regional routing

Send callers to the nearest branch.

Menus & queues

Greet, sort and hold callers properly.

Call recording

Store calls for quality and training.

Call reports

Volumes, answer rates and missed calls.

Porting

Move existing toll-free numbers to us.

Use cases

Where toll-free numbers earn their keep

Customer service lines

One easy number for support, warranty and order questions.

National advertising

TV, radio and print campaigns that need a single memorable number.

Sales hotlines

Inbound sales teams who want to remove every barrier to the first call.

FAQ

Questions about Toll-Free Numbers

Who pays for calls to a toll-free number?

You do. Callers ring for free, and inbound minutes are billed to your account at the toll-free rate for that country.

Can I get a vanity number like 1-800-FLOWERS?

Vanity numbers depend on what is unclaimed. Tell us the word or pattern you want and we will search for it.

Can people call it from abroad?

Most toll-free numbers only work inside their own country. For international callers we usually pair them with a local number.

How fast can it go live?

US and Canada toll-free numbers are usually live the same day. Other countries can take longer if paperwork is needed.

Get started

Find a toll-free number that sticks

Tell us roughly what you need. We'll suggest numbers, routing and a plan, set up a trial account, and give you straight answers without a hard sell.

Get a callback within one business day

Leave a few details and a telephony specialist will get back to you, usually the same day.

We only use these details to reply to you. No newsletters unless you ask.

Thanks, that's with us.

Someone from the team will be in touch within one business day.

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