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Call Attribution

Give phone calls the credit they've been missing

Phone leads often vanish from marketing reports because nobody can tie them back to an ad. Call attribution connects each call to every visit and campaign that came before it, so calls count in your ROI just like online sales.

  • First, last and multi-touch models
  • Ties calls to ad clicks
  • Revenue tagged to the source
Why it matters

Why attribution matters for calls

A fuller picture of ROI

Count the calls each campaign creates alongside forms and purchases, not as a separate guess.

See the whole journey

Understand which touchpoints led up to the call, not only the last click before it.

Smarter bidding

Feed qualified calls back to your ad platforms so their bidding optimises for them.

How it works

Getting set up

Install the snippet

A small script on your site records each visitor journey.

Connect your ad accounts

Link the platforms you spend on so costs and clicks line up with calls.

Choose your model

First-touch, last-touch, linear or position-based. Switch any time to compare.

Features

What's included in Call Attribution

Session-level matching

Calls joined to individual web visits.

Attribution models

First, last, linear and position-based.

Offline conversion upload

Send qualified calls back to ad platforms.

Cost per call

Spend and calls side by side, per campaign.

Channel comparison

Paid, organic, social, referral and direct.

Revenue tagging

Attach deal value to calls that close.

CRM sync

Push source data onto the lead record.

Exports & API

CSV and API access for your BI tools.

Consent controls

Respect consent choices and retention rules.

Use cases

Who needs call attribution

Performance marketers

Optimising bids where phone calls are the main conversion.

High-value service businesses

Legal, home services, healthcare and finance, where one call can be worth a lot.

Agencies

Proving campaign value with calls and revenue in the client report.

FAQ

Questions about Call Attribution

How is attribution different from call tracking?

Call tracking tells you which number was dialled. Attribution goes further and links the call to the visitor's earlier sessions and ad clicks, then shares the credit across them.

Which attribution model should I use?

Most teams start with last-touch to compare with their ad platform, then look at multi-touch to see which channels start conversations. You can switch views without losing data.

Do I need a developer?

No. Installing the snippet takes a few minutes, and we help connect your ad accounts during onboarding.

Is visitor data stored safely?

Yes. Data is stored securely, you control retention, and we honour the consent choices visitors make on your site.

Get started

Put calls into your ROI numbers

Tell us roughly what you need. We'll suggest numbers, routing and a plan, set up a trial account, and give you straight answers without a hard sell.

Get a callback within one business day

Leave a few details and a telephony specialist will get back to you, usually the same day.

We only use these details to reply to you. No newsletters unless you ask.

Thanks, that's with us.

Someone from the team will be in touch within one business day.

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