Everything PBX Panda can do, on one page
Phone system, contact center, wholesale voice, numbers, routing, messaging and call tracking. Pick the parts you need and add more later on the same account.
Core platform
Wholesale voice routes for carriers and call centers, plus an office phone system and a contact center with dialers, all on the same network.
Wholesale VoIP
A–Z and targeted termination on CLI and CC routes, with live CDRs, per-route quality stats and a balance that updates as traffic flows.
- A–Z termination
- CLI & CC routes
- Targeted decks
- DID origination
- SIP interconnect
Cloud PBX
PBX Panda hosts your extensions, numbers and call flows for you.
- Extensions & ring groups
- Desktop, web & mobile apps
- Bring your own desk phones
- Auto attendant
- Queues with callback
Contact Center & Dialer
Run outbound campaigns on predictive, power or preview dialing, and route inbound calls by skill and language.
- Predictive dialing
- Power & preview modes
- Answering-machine detection
- Skills-based inbound routing
- Scripts & dispositions
Numbers & routing
Local, mobile and toll-free numbers in the countries you sell to, plus the menus and rules that decide who picks up.
Virtual Numbers
Give buyers in London, Toronto or Dubai a number they recognise and will actually call.
- Local geographic numbers
- Mobile numbers
- Number porting
- Per-number routing
- Caller ID control
Toll-Free Numbers
An 800 number in the US or an 0800 number in the UK says you are an established business that wants the call.
- US & Canada toll-free
- International freephone
- Vanity numbers
- Time-of-day routing
- Regional routing
Call Routing
Build rules once and let them do the sorting: by time of day, where the caller is, the language they chose, what they bought, or who they spoke to last time.
- Visual flow editor
- Time-of-day rules
- Geographic routing
- Skills-based routing
- Sticky agent
IVR System
Greet callers in their language, ask one or two sensible questions and send them on.
- Multi-level menus
- Text-to-speech
- Speech input
- Language selection
- Business-hours logic
Call Forwarding
Forward any business number to a mobile, a landline or another office, anywhere in the world.
- Forward to any number
- Follow-me sequence
- Simultaneous ring
- Scheduled forwarding
- Failover
Messaging
Send campaigns, reminders and one-time passcodes by SMS from the same login you use for calls, so customer history stays in one place.
Bulk SMS
Send campaigns, reminders and one-time passcodes from the same account you use for calls.
- Bulk campaigns
- Transactional alerts
- OTP delivery
- Two-way SMS
- Personalisation
Call tracking
Find out which campaign, keyword or listing made the phone ring, give calls credit in your reports and run pay-per-call campaigns.
Call Tracking
Clicks are easy to count.
- Dynamic number insertion
- Visitor-level tracking
- Static tracking numbers
- UTM and gclid capture
- Call recording
Call Attribution
Phone leads often vanish from marketing reports because nobody can tie them back to an ad.
- Session-level matching
- Attribution models
- Offline conversion upload
- Cost per call
- Channel comparison
Call Reporting
Volumes, answer rates, missed calls, wait times and where callers came from, on dashboards built for managers rather than engineers.
- Live dashboards
- Missed call reports
- Agent scorecards
- Source breakdowns
- Hourly heatmaps
Pay Per Call
Tracking numbers for every publisher, real-time routing to buyers with capacity, payouts on qualified duration and clean reporting for every party.
- Publisher tracking numbers
- Buyer routing
- Qualifying duration
- Duplicate filtering
- Real-time reporting
Talk to a real person about your calls
Tell us roughly what you need. We'll suggest numbers, routing and a plan, set up a trial account, and give you straight answers without a hard sell.
Thanks, that's with us.
Someone from the team will be in touch within one business day.